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Customer reviews of Midlands Sports & Prestige

At Midlands Sports & Prestige we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Midlands Sports & Prestige

Midlands Sports & Prestige
5
4.1

Based on 132 customer reviews

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  • 5

    Exceptional used car sales

    By Brian T on 15 February 2019 | Purchase not verified

    My experience of this garage was exceptional. They treated me fairly and sold me a lovely car which I’m enjoying to the full . Thank you guys .

    Reply from Midlands Sports & Prestige on 03/03/19

    Thank you Brian! We hope you enjoy your new car and we look forward to doing more business in the future.


  • 5

    DISHONEST DEALERSHIP - Very disappointed

    By Edward M on 12 February 2019 | Purchase not verified

    Found a lovely BMW, in the spec I was looking for and was very excited in seeing it, at the time of test drive, the salesman assured me that the the brake warning light was because they fitted new brake pad sensors, and that they would delete the code and this would go away. Later on, I bought the car as it is what I am after, and the salesman offered me a 6 month warranty, to erase the brake warning and small touch ups. I got home, learned that the cars MOT had expired weeks ago, yet they still let me take the car for a test drive!! On picking up the car, I was in a rush due to other commitments, none of the touch ups were done, and the warning light was still there, assuring me that it can be done with the right software. And charged me a £99 admin fee. I took the car to a bmw specialist, it turns out that either they have not replaced the brake sensor, or the new one isn’t fitted correctly, and the warranty they gave me is for 1 month instead of the 6 months agreed. A disgrace.

    Reply from Midlands Sports & Prestige on 03/03/19

    We are sorry to hear about this Edward. We did ask for you to bring the vehicle back to ourselves to have it inspected and rectified and so we could rectify the warranty documents but you declined. We always aim for complete satisfaction and will always look after our customers. Regards MSP


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