Customer reviews of Midlands Sports & Prestige

By Sam S on 18 September 2019 | Purchase not verified

Very happy with this garage my 80 year old mum even was impressed thank you

Reply from Midlands Sports & Prestige on 21/09/19

Thank you! We really appreciate your business!

By Colin S on 12 August 2019 | Purchase not verified

Not one I would wish to repeat, bought a Chrysler300c ,it was handed over to me with a jammed on hand brake and had to take it straight back, i asked where the owners handbook was on collection of the car " in the Glovebox sir " No handbook or items existed.it had a few paint issues, agreed the sale with the proviso the paint issues were done,went to collect the car ,to my surprise the paint issues were hand painted,after a few word it was agreed the paint work would be corrected a week or so later,ha! it was rattle canned, tape and over spray which I had to get corrected..a brake fault was pointed out under warranty, I was told it was a ball joint with a small amount of play in it and they wouldnt replace it, wrong it was sub standard after market parts.The company took over a month to return my private plates. and still owe me an outstanding cheque for £25 which I paid to register my car. My advice " Stay Clear",I travelled nearly 35 miles to do business and wont ever go back

Reply from Midlands Sports & Prestige on 12/08/19

Hi Colin, we are sorry to hear you have these concerns but I would like to point out a few points first of all. When the initial deal was agreed, you & the salesman agreed the marks would be 'touched up' using a paint touch up stick, this was verbally agreed and this was written on your deposit slip which you signed and kept the original copy. The part replaced on your vehicle was a OE part, this is up to the same standard as Chrysler, but you have to appreciate the vehicle is over 15 years old. We posted your private plates out recorded delivery with a signature for proof. We will always try to help & assist our customers. Regards.

By Ann G on 10 June 2019 | Purchase not verified

Got a "4 x 4 " out of my system !! Found this site offering a 2011 Lexus 4x4 at decent price, viewed for several days, made contact, got sensible customer service, made the journey to test drive, discussed my trade in, again got the "right deal" , made the purchase. Sorted all the papers for private plate transfer, even done monthly car tax on line , very Happy

Reply from Midlands Sports & Prestige on 10/06/19

Thanks again Ann! You've finally got that 4x4 you wanted. We hope you enjoy your Lexus and will see you for your next one! Thanks again.

By Terry M on 03 May 2019 | Purchase not verified

We are very happy with there customer service.....

Reply from Midlands Sports & Prestige on 03/05/19

Thanks for taking the time to leave a review Terry, It was a please to do business with you .

By John H on 02 May 2019 | Purchase not verified

I'd endorse Midlands sports and prestige cars because They made the whole car buying process completely painless. My wife not keen on the typical car salesman's attitude and approach, but This place is about as far from being a typical car salesman as it's possible to be. In fact they just felt like a normal person! From the initial telephone contact, through to the gentle but firm haggling over the price-to-swap, they made the whole process very enjoyable. We would happily travel the 250 miles to buy from her again next time . Excellent 5 star

Reply from Midlands Sports & Prestige on 02/05/19

Thanks for taking the time to leave a review John. It was a long journey but well worth it! We got to the price we were both happy with and more importantly the car you both loved!

By Ami S on 01 May 2019 | Purchase not verified

My experience here at MSP was positive because the service was excellent and we found the vehicle that we wanted immediately.The salesman was charming, polite and extremely well informed. He explained everything that we wanted to know and did everything that he said he was going to. All in all we had an extremely pleasant buying experience. They gave us a fantastic finance quote and a fantastic px price on our old car they even gave us a gold warranty with a warranty company very happy with everything they have done for us we will be back for sure .

Reply from Midlands Sports & Prestige on 02/05/19

Thank you again for your business. We hope you enjoy your new car and look forward to seeing you again in the future!

By Danny U on 30 April 2019 | Purchase not verified

I'd definitely recommend These because I get excellent treatment by One of the sales representative who is so knowledgable about all All models & their features together with the different buying options & after care service, he has everything at his fingertips. After sales care is very good & always willing to help out with any issues. It's a pleasure to buy my car from here, excellent service.me and my family will be back one day ....

Reply from Midlands Sports & Prestige on 01/05/19

It was a pleasure Danny. We always aim for 100% Satisfaction! Maybe we'll see you for that R32 next year?! Thanks again.

By Bob S on 29 April 2019 | Purchase not verified

Great staff! Always willing to help, quick response, nothings ever a problem, Highly recommended.

Reply from Midlands Sports & Prestige on 01/05/19

3rd car from us now Bob! Its always a pleasure to deal with you and your family!

By Sandra C on 29 April 2019 | Purchase not verified

Want to say thank you to all the team at MSP I cant believe I own a Range Rover sport my dreams have come true best service we have ever had will be back one day

Reply from Midlands Sports & Prestige on 01/05/19

What a Stunning car Sandra! The exact specification you were wanting aswell. Thank you again for your business!

By Simon B on 29 April 2019 | Purchase not verified

Very nice garage very clean and staff are very professional .

Reply from Midlands Sports & Prestige on 01/05/19

Thank you for your kind words! We really do appreciate it.